PhotonVPS has been in the Web Hosting industry since 1999 where we operate our own infrastructures, networks, and in-housed staff. PhotonVPS has the capability to provide TRUE 24/7 Unsurpassed Semi-Managed Support - Real people, real responses. 99% of our tickets are replied to within 30 minutes! With years of experience, proper disaster planning has been implemented to preserve enterprise level data and services.
The idea of PhotonVPS is virtualization at an affordable price without sacrificing quality. Each machine is limited to less than 15 VPS per node on RAIDED technology with weekly backups to their VPS. This allows the system to eliminate any issues in regards to IO limitations, CPU, and memory that can diminish the quality as more VPS are added to the nodes.
PhotonVPS is one of the many subsidiary that our IT group is maintaining. This allows us to cater to all audiences providing client's the quality they need at an affordable price. Companies that hosts their businesses with us can have an ease of mind with the idea that the IT group has been operating since 1999 with a powerful financial backing and infrastructure.
All of PhotonVPS premium hardware and network are housed in 600 W 7th Street , Los Angeles, California in the XO facility. All hardware, routers, and staff are under PhotonVPS supervision. This allows us to provide quality support and uptime at an affordable price. Facility is at a N+2 fail over including VPS nodes. Each cabinent has an extra machine on "standby" which allows fast fail over without hours of downtime other VPS providers experience. Room temperature is at 65 F ensuring hardware longevity.
Who are your bandwidth providers ?
PhotonVPS has chosen the best of the best in means of bandwidth providers, in order to provide high network efficiency and full redunancy.We only utilize Tier-1 multi-homed providers, running on full fiber.
We have 20GBps direct fiber to our main provider, Level(3) Communications. We have 2GBps direct fiber to Global Crossing, XO Communications, and BTN. In order to support our network, we also have 1GBps of direct fiber to SAVVIS, Sprint, Verio, MCI, Tiscali, T-Systems, Telia, as well as LA-IIX and Any2.
Located in downtown Los Angeles, this building is a state-of-the-art450000 square foot Mission Critical Datacenter and Telecommunications facility. This site benefits from a robust electrical and HVAC infrastructure and telecom network access. It ranks as one of the most prominent technology facilities in the Western U.S.
Ben Lu :PhotonVPS has been great! My site is constantly online with no downtime. I do not have any major problems that is not dealt with within a matter of minutes.
The support team is also very educated and highly trained in this field and makes hosting easy and fun. Overall, this company is top notch and I would highly recommend them to all my friends and family!!
Wayne Jackson:Great Company! Great tech team that answers support tickets!
Ricky M:I needed a Meta4 VPS and at first I did not know which VPS to go with. I was actually a bit skeptical about choosing PhotonVPS because there was not many reviews and any reviews that existed were mixed... both positive and negative. I went ahead and chose PhotonVPS anyways due to their competitive prices as well as their acclaimed great support.
Upon ordering my VPS, I was set up quickly and given the proper support (I have no idea how VPS work) and they guided me step by step on how to set up my VPS. Their support is great and like the previous poster above I submitted so many tickets and received a response on each of them in a timely matter.
I recommend PhotonVPS to anyone that needs a VPS due to their outstanding support! They must have improved greatly in the last few months!
